Support Centre
AverQel Support Centre provides self-help troubleshooting databases, system state verification diagnostics, and developer ticket submission forms.
Troubleshooting Guide
Find immediate answers to common issues regarding E2EE key synchronization, connector OAuth failures, or container timeouts.
System Diagnostics
Run diagnostic checks directly from the help drawer to inspect your local IndexedDB limits and WebSocket ping latency.
Developer Tickets
Submit a support ticket with system diagnostic attachments so platform administrators can audit logs and address problems.
Documentation Index
Navigate the entire technical manual index to understand DeepSpace routing, vector compaction, and privacy boundaries.
System State Verification
Before opening support tickets, you can run diagnostic tests directly in the app. The diagnostics scanner inspects IndexedDB size constraints, Web Crypto API availability, WebSocket latency, and Redis pub/sub connectivity to pinpoint connection bottlenecks.